Политика Знай Своего Клиента

KYC

We are carrying out KYC (know your client) procedure to ensure maximum protection from fraud transactions:

Before any opening of an Account there must be registration by the Players which involves the provision of accurate details and documentation to chc.codes. It is the Player’s responsibility to immediately provide chc.codes with updated information to any information / documentation provided at the initial Account opening stage.

No person under eighteen years of age (or the applicable majority age in that person’s jurisdiction) may be registered as a Player and any funds deposited will be refunded, all wins will be canceled.

Withdrawals from an Account can only be addressed to the person registered on the Account and as per the conditions specified on our Internet Site.

Withdrawal requests shall be processed immediately.chc.codes maintains a target of seventy-two (72) hours for the processing of payouts but does not hold itself liable for a specific period of time in this regard.

Withdrawal shall be made through the same route from which the funds originated.

Request for withdrawals in excess of ten thousand Euros (€10,000) or more, shall be divided into ten installments, paid with 10 per cent every month for 10 months until the full amount is paid out.

KYC checklist

chc.codes shall not permit a person to play on Real Money as a Player in a Game conducted by chc.codes unless that person is registered as a Player and holds an Account with chc.codes and procedure of KYC is not complete.

To have verified account, chc.codes asks Clients to provide documents:

Please note the following:




Политика Конфиденциальности

ITPAH Ltd – is a company operating website chc.codes.

Privacy Policy describes a process how we collect, use and disclose your personal datails during your visit or play at our website.

If you do not want to provide us with such details, you are free to avoid sign up at chc.codes.

What types of information do we collect:

When you registering with us we can collect:

Personal information that you submit to us such as email address, phone number, name, date of birth payment details. This information is necessary to provide you with our services.

Non-personal Information

Non-personal information means info that is collected indirectly by your device including certain software and hardware information (e.g. operating system, browser, language, time of access, IP of access.). We used this information in order to simplify you use of our services.

How can we collect information:

Directly information obtained from yourself:

By registering with us, you are requested to fill in certain information. This is required to allow your access into our website.

Information obtained by cookies:

IP address, type of browser, operating system is collected by cookies. This assists us to make our services better and more convenient for you.

What is a purpose of collecting your personal details:

Your personal information can be collect by third party that is dealing from our own behalf. We and our partners are obliged to handle your information in accordance with data protection law. This is a list why we do so:

How long do we store your personal details:

We store your personal information only for a specific functions. You can contact us via email [email protected] to delete your account and personal information.

How can you contact us:

If you have any questions about your personal information, you can contact us via email: [email protected] or via contact page.

How you agree or disagree with our Privacy Policy:

When sign up with us you are requested to read and accept our Privacy Policy and tick the required button. This is direct consent of Policy. If you are not agree with any of Privacy Policy provision, you should avoid sign up with us.




Политика возврата платежей

REFUND POLICY




Политика против отмывания денег

Anti-Money Laundering Policy

As soon as the Player opens an account with chc.codes, then the Player is agreeing to abide by all the rules and regulations relating to anti-money laundering that are in place in Cyprus and throughout the EU. In short, the Player binds himself not to use funds that are, in any way whatsoever, the proceeds of crime.

Players may not use the chc.codes services in any way directly or indirectly associated with money laundering.

If the Player does not respect these rules and regulations then chc.codes may suspend the Player’s Account pending investigation.

Registration of Players

The process for the registration of players is provided for under the T&Cs. This provides for the due diligence process that must be carried out before the opening of Accounts. The due diligence procedure is carried out for the purposes of the prevention of money laundering.

Before any opening of an Account there must be registration by the Players which involves the provision of accurate details and documentation to chc.codes. It is the Player’s responsibility to immediately provide chc.codes. with updated information to any information / documentation provided at the initial Account opening stage. When opening an Account, the Player must give proof of identity. chc.codes has the discretion to verify creditworthiness of a Player with third parties who previously provided any information on the Player.

If chc.codes becomes aware that a person has provided false information when providing due diligence documents, then chc.codes shall not register such person, and where that person has already been registered as a Player, chc.codes shall immediately cancel that person’s registration as a Player with chc.codes and close his Account.

No person under eighteen years of age (or the applicable majority age in that person’s jurisdiction) may be registered as a Player and any funds deposited or any money won by any such persons shall be forfeited to the Regulatory Authority.

chc.codes shall, at all times, keep a secure online list of all registered Players. Any one individual can only register a single Account with chc.codes and multi-account practices are strictly prohibited.

Anonymous Accounts

chc.codes shall not open anonymous Accounts or Accounts in fictitious names such that the true beneficial owner is not known.

Examination of transactions

chc.codes reserves the right to examine with special attention, and to the extent possible, the background and purpose of any complex or large transactions and any transactions which are particularly likely, by their nature, to be related to money laundering or the funding of terrorism.

Payments of winnings

A Player requesting the first withdrawal following registration shall be required to verify his identity through the submission of a copy of an identification document. The withdrawal request shall not be acceded to by chc.codes prior to receipt of a copy of this document from the Player.

In all cases, chc.codes reserves the right to suspend a cash-out request pending verification of Player’s identity, age and location.

Payments of winnings or refunds shall be transferred back through the same channel from which Player had made the original transfer in the first place. Where this is not possible, the Player shall be requested to provide an alternative channel together with sufficient proof that such channel relates back to the Player. It shall be within chc.codes.’s sole discretion to determine whether proof provided by the Player is sufficient or not.

Acceptance of wager

chc.codes shall not accept a wager from a Player unless– an Account has been established in the name of the Player and there are adequate funds in the Account to cover the amount of the wager; and the funds necessary to cover the amount of the wager are provided in an approved way.

Maximum limit of payment out of Player’s account

chc.codes shall not make withdrawal out of a Player’s Account to a Player until the Player’s identity, age and place of residence have been verified.




Безыгровые депозиты, комиссия, бонусы, махинации

No-gambling deposits, commission, bonuses, fraud

1. Any refunds, payments received when making a deposit without active games (less than 30% of the deposit in the game is involved) are blocked and non-refundable.

2. It is forbidden to use the resource to earn money on the commission of the payment service or as an exchange office. In case of violation, the account is blocked and the funds will not be returned.

3. Fraud - any attempts to use the chc.codes resource for the purpose of earning on commissions, exchange offices, money laundering, bonuses and other illegal actions not related to the game are considered.




Условия и положения

Terms & Conditions

Before starting any transaction with the company, the Client is required to know the general rules he hereby accepts.

The website chc.codes is jointly operated by ITPAH LTD and HappyLuck B.V. the company holding the gambling License No. 1668/JAZ. Between both companies was concluded service processing agreeement.

HAPPYLUCK B.V., organized in accordance with the laws of Curacao with company registration number 147343 with its registered address at Dr. M.J. Hugenholtzweg/Heelsumstraat, E-CommercePark Vredenberg, Curaçao.

ITPAH LTD, organized in accordance with the laws of Cyprus with company registration number HE399171, with its registered address at Voukourestiou 25, Neptune House, 1st Floor, 3045 Cyprus.

General

Eligibility

Law applicable to Players

Player Registration

Opening of User Account

User Names

Password Security

Multiple Accounts

Misuse of Accounts

Closing of Accounts

Currency

List of Accounts

Deposits by Players

Withdrawals

Bonuses

Errors

Changes to Account Balance by Third Parties

Credit/Debit Card

Interest

Financial Protection of Players

Specific gaming rules

Game Cancellation

Results of Games

Winnings

Conflict in Results

Fraudulent Activity

Advertisement

Game Integrity

Software

End-User License

Software Interruption

Internet Site Interruption

Warranties and Representations

Loss or Damage

Limitation of Liability before a Court of Law

Term and Cancellation

Complaints

Intellectual Property

Type of Relationship

Breach of Agreement

Legal Compliance

Law & Forum

Problem Gambling

Severability

Headings

Waiver

Contact Information

This Agreement is considered signed and approved By chc.codes And The Player

Print this document and keep a copy of it in your files

TOS & Privacy

The website Chc.codes is jointly operated ITPAH LTD (the Payment processor) and HappyLuck B.V. the company holding the gambling License No. 8048/JAZ. HAPPYLUCK B.V., organized in accordance with the laws of Curacao with company registration number 147343 with its registered address at Fransche Bloemweg 4, Willemstad Curaçao. ITPAH LTD, organized in accordance with the laws of Cyprus with company registration number HE399171, with its registered address at Voukourestiou 25, Neptune House, 1st Floor, 3045 Cyprus. Email: [email protected]
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